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Blackboard Learn 9 Browser Requirements Check

Important: At a minimum, Blackboard requires JavaScript and Cookies to be enabled in your browser.  For more information regarding Blackboard browser requirements, please refer to the Browser Settings Guide.

If you pass all checks listed below, you should be able to use the main features of Blackboard.


 
Browser
Check
Pass
Browser:
Version:
Platform:
If this check fails, refer to the Compatible Browsers Page for Compatible Browsers information


 
JavaScript
Check
Fail

If this check fails, refer to the Browser Settings to enable JavaScript in your browser


 
Cookies
Check
Fail

If this check fails, refer to the Browser Settings to enable Cookies in your browser


 
Popup
Window
Check
Fail

If this check fails, refer to the Browser Settings to Popup Windows in your browser


 
Port 80
Check
Fail This check works by trying to download an image through the specified port.  Port 80 is the standard web (http) port.

*Warning: If this check fails, Please contact your Internet Service Provider(ISP).


 
Java
Check
No Java Support.
If you see nothing to the left (or just a gray box)
then Java functionality is not installed.
You can install supported Java Plug-in at
Free Java Download page.
 

 
PDF
Check
If you see "your browser can display PDF" or "A PDF reader Window" in the box to the left, then your browser can display PDF in a subwindow. If you see a message about missing plugins, then you probably need to install (for PCs) the Adobe Reader application and plugin, or (for Macs) the PDF Browser Plugin. You may still be able to display PDF files in new windows:


 
Plugin Checks ( *Not all Plugins are required )
 
Plugin Installed Version Update/ Download
Adobe Flash Click Here
Adobe Reader Click Here
Apple QuickTime Click Here
Microsoft Silverlight Click Here
RealPlayer Click Here
Adobe Shockwave Click Here